We know that children do not get sick on a schedule or only during the day. That is why at Carolina Pediatrics of the Triad, we strive to provide you with resources to help you 24 hours a day.

During the weekday hours, we have in-house triage nurses who will reach out to you when you have questions or concerns. Diane and Ginger are both experienced nurses who have been with our practice for a long time. They want to help you get through tough times and also help ease your mind when you have concerns regarding your children.

We also have a nurse triage service that we use. This service has been a part of our practice for many years. They provide nurses to help answer questions regarding illness, medication dosages, behavior, and a variety of other issues. They are available 24 hours / 7 days a week.

If you need a nurse during our office hours, simply call our office and our phone tree or schedulers will direct you to a nurse.

If you need a advice outside our office ours, we have created a quick way for you to log your question so that a nurse can return your call.

CLICK HERE to access our time saving self-service tool to contact our 24 Hour Nurse Line. Bypass the after hours answering service and hold time. Enter your info and a nurse will call you back.

Note: All calls from the nurse will come from a 205-area code from RingCentral. You will need to answer even if SPAM on caller ID. (SPAM on caller ID is caused by individual mobile service providers and since we do not have access to all providers, some calls may be labeled this way). This will only be available when the office is closed. When the office is open, please continue to call our office for any concerns.

24 Hour Nurse Triage


Monday – Friday
8:30am – 5:00pm*
(phones on at 8:00am)
Saturday – Sunday
9:00am – 12:00pm
(phones on at 8:30am)


Copyright Carolina Pediatrics Of The Triad 2024. All rights reserved.